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IT Solution
IT Solution
Dr Micro Australia is a modern, people-focused IT solutions provider specialising in servers, business support, and sustainable technology services. We help organisations stay secure, productive, and future-ready by delivering reliable, friendly, and professional technical expertise.
Based in Heathcote Junction, we proudly support Victorian businesses, community organisations, and larger enterprises with a full range of IT services — from computer repairs and server maintenance to technology rollouts and responsible e-waste recycling.
Our mission is simple: Our mission is to deliver dependable, secure, and sustainable server and IT support solutions that keep organizations running smoothly and confidently.
To become one of Victoria’s most trusted IT partners by combining technical excellence with genuine care, transparency, and long-term client relationships.
· Reliability — We show up, follow through, and keep your systems running smoothly.
· Integrity — Honest advice, clear communication, and ethical practices.
· Innovation — Bringing modern solutions that help businesses grow.
· Sustainability — Reducing e-waste through responsible recycling and refurbishment.
· People First — Technology should empower people, not frustrate them.
Our Services
Server Installation & Configuration
• New server setup
• Domain controller configuration
• File/print server deployment
• Virtualisation (Hyper-V, VMware)
Server Maintenance & Monitoring
• Patch management
• Performance monitoring
• Security hardening
• Storage optimisation
Backup & Disaster Recovery
• Automated backup solutions
• On-premise & cloud backup
• Disaster recovery planning
• Server restoration & failover support.
Proactive Support
• System monitoring
• Scheduled maintenance
• Security updates
• Performance optimisation
Helpdesk & User Support
• Remote troubleshooting
• Onsite support
• Software assistance
• User onboarding & training
IT Strategy & Planning
• Technology roadmaps
• Hardware lifecycle planning
• Cybersecurity guidance
• Business continuity planning
Network Setup & Configuration
• Router & switch configuration
• Firewall setup
• VLANs & network segmentation
Wi-Fi Solutions
• Business Wi-Fi installation
• Coverage optimisation
• Secure guest networks
Network Troubleshooting
• Connectivity issues
• Slow network diagnosis
• Security audits
Hardware Repairs
• Laptop & desktop repairs
• Component replacement
• Diagnostics & testing
Software Support
• Operating system repairs
• Virus & malware removal
• Application troubleshooting
New Device Setup
• Data transfer
• User profile setup
• Software installation
Office IT Fit-Outs
• New office technology setup
• Cabling & network installation
• Device rollout for teams
Technology Upgrades
• Server upgrades
• Workstation upgrades
• Network equipment replacement
Cloud Services
• Cloud migration support
• Microsoft 365 setup
• Cloud backup solutions
Secure Data Wiping
• NIST 800-88 compliant sanitisation
• Hard drive & SSD wiping
• Certificates of Data Destruction
Ethical Recycling
• Computer & device recycling
• Component recovery
• Environmentally responsible disposal
Refurbishment
• Devices restored for community use
• Donation programs
• Sustainable reuse initiatives
We have 20+ years experience with IT Solution Business.
Experience isn’t just a number—it’s the foundation of every solution we build. For over 20 years, we have been at the forefront of the IT landscape, helping businesses navigate the shift from legacy systems to the modern cloud era. We combine twenty years of hard-earned wisdom with a relentless drive for innovation, ensuring our clients receive solutions that are not only cutting-edge but also stable, secure, and battle-tested.
Managing Director Tamara Leveraging a Bachelor’s in Social Work and advanced training in Play Therapy and other Therapeutic roles, Tamara brings a sophisticated, people-first approach to technology solutions. Her background translates into an unparalleled ability to understand client needs, foster clear communication, and apply creative problem-solving to bridge emotional and technical gaps. Backed by a Certifications and experience in Technology, she doesn’t just build systems; she creates elegant, user-centric solutions that drive meaningful outcomes.
Our Awesome Team
Dr Micro was founded on the belief that technology is only as good as the people it serves. By combining two decades of high-level Software Engineering with a deep background in Social Advocacy and Human Services, we’ve built an IT firm that is as analytical as it is empathetic.
We don't just bridge the gap between servers; we bridge the gap between complex systems and the people who use them every day.
Contact Us
Ready to take your business to the next level? Whether you have a fully-vetted project plan or just the spark of an idea, we’re here to listen. With over 20 years of experience in the IT sector, we provide the clarity and technical direction you need to get started. Drop us a message, and let’s discuss how we can build a solution that lasts.
Get in Touch
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours.
+61 402 925 597
Contact@drmicroaustralia.com
Support@drmicroaustralia.com
5 Eucalypt Grove,
Heathcote Junction VIC - 3758